Shipping policy

Shipping Policy

Delivery Timeframes

Earth Breeze processes orders within 1-2 business days. Standard shipping typically takes 7-15 business days for delivery within the continental United States. International orders may take longer depending on destination country.

Shipping Regions

We currently ship to the United States and select international destinations. Shipping costs are calculated based on order weight, destination address, and selected shipping method at checkout.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's progress in real-time through our shipping partner's tracking system.

Customs and Delays

International orders may be subject to customs duties, taxes, and additional fees imposed by the destination country. These charges are the responsibility of the recipient. Customs delays are beyond our control; we recommend contacting your local customs office for inquiries about delayed international shipments.

Damage or Loss

If your package arrives damaged or lost, please contact us immediately at supportearthbreeze@gmail.com with photos and tracking information. We will work with the shipping carrier to resolve the issue.

Questions?

Contact our support team at supportearthbreeze@gmail.com for shipping inquiries.